DVRupgrade, Inc, is the original professional service for upgrading your TiVo Digital Video Recorder. Established and operating since September 2000, we've offered pre-packaged TiVo upgrade kits, and upgraded TiVo DVR units longer than anyone else. DVRupgrade was founded upon a single principle: Enhance TiVo customers' experiences with their TiVo devices by providing premium upgrade products and services; and make it easy!

DVRupgrade, Inc. currently provides products, service and support through our ecommerce site, http://www.dvrupgrade.com. Our business is located in Chicago, and we are incorporated in the state of Illinois. We prefer to offer sales and technical support online which allows to be thorough, provide easy links to detailed product information, and be responsive even outside of normal business hours. We provide support for pick-up and drop-off, but by appointment only. We have made a significant investment in our commerce systems and prefer to securely process and fulfill orders online, however we can take orders for certain products by phone, if necessary.

If you have a sales or technical question about our products and services, for the fastest responses, please use our contact form. Our email response times are typically very fast during business hours, and we do respond after hours, as well. If you would prefer to call us, our number is 773-326-0189. Please understand that we do not provide any sales or technical support for our DIY software products.

If you would prefer to pick-up or drop-off an item, we are typically open from 8:30pm - 5:00pm Central Time, and as long as you've already got an order in our system and we've confirmed our availability, we are happy to have you stop by to see us!