Here are just some of the many testimonials written and submitted by our customers. If you are interested in submitting a testimonial or feedback for publication on our site, please use the form provided here.
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| Reviewer | Jimenez, Roswell, GA |
Date | 08/13/2008 |
| I purchased a 250GB drive for my DirecTivo. Everything worked perfectly. Unfortunately, after almost a month drive drive failed. I emailed the problem to DVRupgrade, and after a little bit of trouble-shooting they suggested I return the drive. They offered a GetWell kit, but I had already replaced the drive with my old not quite dead drive. I received my replacement drive without issue very soon after sending the failed one, all under their warranty. Overall, it was great service.
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| Reviewer | Larry, Detroit, MI |
Date | 08/12/2008 |
| My drive failed in my Series2 TiVo. Replaced it with a 328 Hour (320Gig) replacement drive. The website made ordering easy. The drive arrived quickly. I am glad it did. I missed my TiVo! The installation is simple, just as described. Started the TiVo with the new drive and I was back in business. All I had to do is recreate my wishlist. :) Everything has been running great since. The expanded drive space is a huge benefit. Thanks for your help.
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| Reviewer | John, Orlando, FL |
Date | 08/12/2008 |
| Great web site, friendly staff when I called for assistance, fast service, reasonable prices. What more is there to say? Thank you, DVRupgrade!
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| Reviewer | Charlie, South Riding, VA |
Date | 08/12/2008 |
| Thanks for providing an excellent service. I've used your DVRupgrade replacement drives to keep my DirecTiVo Series 1 running for 6+ years now. The best part is I have the lifetime TiVo subscription with this box, and your upgrades have kept me from having to pay a monthly subscription fee.
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| Reviewer | Jen, Brookfield, IL |
Date | 08/11/2008 |
| My DirectTV TiVo DVR had gotten progressively worse over the past year. I kept stalling about getting a new one since DirectTV will not give a replacement TiVo box and I do not like their DVR features. I had no idea what was involved in replacing a DVR hard drive but your customer reviews assured that it was easy. And it was! The website made it easy to select the right model, the hard drive I ordered arrived 2 days later, and installation took 10 minutes tops. Thank you. I will use DVRupgrade again when needed.
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| Reviewer | Raymond, Dallas, TX |
Date | 08/11/2008 |
| I purchased a new Hard Drive for my DirecTV series II with TiVo (the existing drive was fried and DirecTV would only replace with a DirecTV DVR), and the purchase experience, delivery, product quality and instructions were all perfect. My wife is very happy that we've breathed new life into our TiVo, and increased the recording time 8x!
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| Reviewer | Leigh, Pasadena, CA |
Date | 08/11/2008 |
| Wonderful way to bring a dead TiVo back to life - and get more storage. Thanks for including the tool to undo the bolts. The instructions were clear and I completed the hard drive swap in under 10 minutes.
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| Reviewer | Paul, Dallas, TX |
Date | 08/04/2008 |
| I have a TiVo Series 1, which after six years began to have problems and I needed to either throw it away or replace the drives. I found DVRupgrade through the internet and the services looked reasonable in price and I had the option to have them insetall it. I ordered TiVo 80 hr upgrade with TurboNet and purchased the shipping box. I received the box, put my TiVo in, attached the label they printed for me and took it to UPS. I got is back in about two weeks. It worked great from the start. I was able to get my network card to recognize the TiVo IP. I have since hooked my TiVo up to a WiFi bridge so that I can connect wirelessly. It works very well over my network.
Good service. I have recommended it to my friends.
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| Reviewer | Donald, Lawrence, KS |
Date | 08/02/2008 |
| I was very happy with the price of the TiVo I purchased but I was even more happy with the customer service I received. The TiVo was delivered in a timely manner and in excellent condition. I will buy from these guys again!
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| Reviewer | Tom, Millersville, MD |
Date | 08/02/2008 |
| My older series 2 TiVo began exhibiting signs of imminent hard drive failure, so I ordered a drive through DVRupgrade. It came quickly, was extremely easy to install, and our Tivo is back up and running without a hitch.
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| Reviewer | RD, Palo Alto, CA |
Date | 07/27/2008 |
| Pain free ordering, great responsiveness to questions, well designed products and fast delivery as promised.
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| Reviewer | Karen, Phoenix, AZ |
Date | 07/17/2008 |
| I had sadly given up on my old TiVo (with the old lifetime program access) because of problems with the sound and picture. A friend told me I should try replacing the hard drive and directed me to your website. I've got my TiVo back! Quick delivery, easy to install, and brought it back from the dead to like new. Thanks!!
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| Reviewer | Thomas, Windsor, OH |
Date | 07/17/2008 |
| I would like to let you know that yesterday I purchased InstantCake and PTVnet for a Hughes SD-DVRXX and the install was fast and easy. After installing the new drive in my TiVo, it fired right up and was a fast clean install. I will definitely recommend you to my friends and family to upgrade their DVRs. I was planning on a full day of messing with .iso files and then installing the software, who knew for ~$40 I could be done and upgraded in about an hour. KUDOS! InstantCake really is a piece of cake!
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| Reviewer | Linda, Houston, TX |
Date | 07/15/2008 |
| I like the HD TiVo because I can record two shows at the same time. I previously had a Series 2. Once you experience TiVo you never want to live without it.
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| Reviewer | Lance, Sherwood, AR |
Date | 07/14/2008 |
| Very quick delivery! Great instructions made for a very easy installation! DVRupgrade is an excellent company to do business with! I highly recommend them!
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| Reviewer | Cindy, Chicago, IL |
Date | 07/14/2008 |
| Great product!! Easy to install!! Was done in minutes. Thank you for a great easy fix for our TiVo.
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| Reviewer | Deb, Port S Lucie, FL |
Date | 07/14/2008 |
| Tremendously easy to install and works like a charm!!!! Would definitely purchase from DVRupgrade in the future.
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| Reviewer | Adam, Middletown, CT |
Date | 07/12/2008 |
| Really happy with the service offered. Got exactly what I thought I was getting and the installation instructions were simple for somebody like me...the "non-techie."
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| Reviewer | Larry, Thousand Oaks, CA |
Date | 07/11/2008 |
| I purchased a replacement hard drive for a series 2 TiVo. The order arrived as promised and correct my issue allow me to escape the higher new TiVo subscription they require with purchasing a new unit. Much easier than having to send it back to TiVo for repair, as well. I couldn't be happier with my purchase.
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| Reviewer | Ron, Saint Petersburg, FL |
Date | 07/11/2008 |
| Very smooth transaction, and easy install to increase the size of my TiVo Series3 THX hard drive. The new disk from DVRupgrade also solved the problem I was having since TiVo released their 9.3a software update.
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| Reviewer | Wayne, Austin, TX |
Date | 07/11/2008 |
| I found the DVRupgrade Kit well documented and the installation process to be trauma free. It even gave me a chance to use "canned air" to remove three years accumulation of dust from my DVR chassis, a cleaning which I suspect will add some years to its life span as the Upgrade Kit has added to its usefulness.
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| Reviewer | Mike, Madison, WI |
Date | 07/11/2008 |
| My Series 3 was stuttering and started freezing up, so I knew it had to have been the hard drive. I briefly considered purchasing InstantCake to do it myself, however I figured it would save me a lot of hassle to just buy an upgrade kit. And I am GLAD I did! It was so simple! Using the provided instructions, I used the suppled torx screwdriver, popped out the old drive and in the new one, and I was finished. I was very impressed with how quickly the drive arrived to my house and how easily it was to install. I would certainly consider DVRUpgrade again if I need a new TiVo drive.
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| Reviewer | Adam, Columbus, OH |
Date | 06/30/2008 |
| I have had TiVo for eight years now and have purchased from you before. I recently purchased and HD TiVo with a 500 GB drive. After a few months one of the tuners had a problem. The communication was quick and helpful. After some troubleshooting I had the unit replaced. Turnaround was quick, with no hassle or problems. Thanks so much.
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| Reviewer | Jon, Portland, ME |
Date | 06/19/2008 |
| Found DVRupgrade by chance on a internet search after my Series 2 stopped working. I was skeptical about it but thought I would give it a try since I didn't want to lose my lifetime subscription. Received the upgrade kit on time and it was very easy to install. Turned on my TIVO and it worked perfectly! I'm so glad that I found your product.
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| Reviewer | Gerald, Minneapolis, MN |
Date | 06/19/2008 |
| I have four TiVo Series one machines. All in use all the time. First I contacted another kit seller. They sent the wrong drive...(one for a sony/direct tv unit) since then, I have purchased the hard drive kits for three of them from DVRupgrade. The first install took me about 10 minutes. Second and third times about 5 minutes each. The serial cable included came in VERY handy on one of the machines. While trying to disconnect the old cable the hard plastic broke. And of course, the included torx driver to open the case turned out to be very handy. (i had thought it was a small phillips... boy would I have been upset...)
service was very quick... got the replacement kits in three days. Just replaced the drives and ran setup again. everything has worked perfectly ever since. I will continue to replace drives as long as I can because I have lifetime service on these machines. I will also continue to buy kits from DVRupgrade. Thanks.
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| Reviewer | Randy, Kelso, WA |
Date | 06/11/2008 |
| We have an older series 2 and thought the drive was going bad. (turned out to be an update from TiVo) So we decided to upgrade our drive. I had bookmarked DVRupgrade a year before (just in case) and found the right drive for my unit and 4 times the storage. The step by step instructions allowed me to swap out the drives in 10 minutes. On our old drive we'd get messages about nearly full drive, but with the new one we have 101 programs in the delete file and 30 waiting to view.
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| Reviewer | Aaron, Orlando, FL |
Date | 06/11/2008 |
| The installation of the new drive went very well. I was immediately impressed when I received my kit that event the necessary tools were included. Thanks!
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| Reviewer | Ken, Fort Worth, TX |
Date | 06/10/2008 |
| Great product.. Fixed my TIVO problem.. Good instructions and easy to install.
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| Reviewer | David, Marietta, GA |
Date | 06/04/2008 |
| My hard drive died in my DirecTV R10, I had no backup. I ordered the InstantCake download & was backup and running in 1/2 hour! Thank you!!!
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| Reviewer | Robert, Hermitage, TN |
Date | 06/01/2008 |
| The drive arrived in less than a week, with all the cables and very easy to follow instructions. I was worried about whether I had the correct screwdriver to open my TiVo, when to my surprise, I found one in the box! That made me almost as happy as the prospect of getting my TiVo working again with ten times the capacity, at a price I thought was more than reasonable. My wife thinks I'm a genius thanks to you guys! A definite TEN.
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| Reviewer | Jeff, Medford, NY |
Date | 05/30/2008 |
| Love my new upgrade for TiVo. Was worried in the past on what was on TiVo and if it would be getting erased due to lack of space. Now I can tape over a hundred hours worth of shows and be all good. Thanks again...
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| Reviewer | John, Huntington Beach, CA |
Date | 05/30/2008 |
| New drive installed and worked without any problems. Highly recommend DVRupgrade.
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| Reviewer | Mike, Port Hueneme, CA |
Date | 05/30/2008 |
| I finally got around to installing my DVRupgrade, and it went absolutely smooth. It took no more than five minutes to swap out the hardware, and I was back in and setting up the unit. I couldn't be happier.
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| Reviewer | Kevin, Ashburn, VA |
Date | 05/29/2008 |
| I hadn't upgraded my TiVo since I wanted to be able to send it back for warranty service. Quite a while after the warranty expired the HD failed. I decided to give DVRupgrade a try... and am quite happy with my upgraded series 2 now! Thanks for making clear and easy to follow instructions!
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| Reviewer | Warren, Cypress, CA |
Date | 05/28/2008 |
| I ordered a replacement HD for my Toshiba TiVo. The drive arrived on time and included all the parts needed to make it work. I plugged the drive in and powered up the box and everything worked as advertised.
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| Reviewer | Roy, Chicago, IL |
Date | 05/28/2008 |
| Great customer service. I ordered a replacement drive and it was delivered the next day. The instructions were clear and they even included the screwdriver to accomplish the task. DVRupgrade made the process quick and easy.
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| Reviewer | Robert, Hackensack, NJ |
Date | 05/28/2008 |
| Great service! Fantastic customer service.
There were no bad experiences at all... Did everything promised in a very proper manner... Would use again any time...
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| Reviewer | Hank, W. Coxsackie, NY |
Date | 05/28/2008 |
| I have a DS708 and wanted to upgrade the hard drive, I ordered the 160 gig, it was at the door before I got the email it seemed that it was shipped. I did have a problem with it at first, (directv) but it was handled fast! It is now in the machine and recording without trouble. I can't say enough for this company from shipping to emails, everything was done professionally and very fast! I would advise anyone looking for upgrades to use them.
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| Reviewer | Rich, Bonita Springs, FL |
Date | 05/27/2008 |
| It's great to do business with you guys. No one ships faster! Thanks for all your help, too!
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| Reviewer | Bill, Egg Harbor City, NJ |
Date | 05/22/2008 |
| My DVR was about to die - went on line and purchased a replacement drive. Few days later it arrives and 1/2 hour later it's installed. Could not have been any easier!!!!!!
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| Reviewer | Sylvain, Suwanee, GA |
Date | 05/21/2008 |
| Ordered a pre-configured hard-drive with the TiVo image already on it online on Sunday night - my TiVo was up and running Wednesday evening - great web site and super fast delivery.
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| Reviewer | Pete, Carlsbad, CA |
Date | 05/21/2008 |
| I have ordered from your site several times and always have a great experience. Products are shipped promptly, are always complete, and are of the highest quality.
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| Reviewer | Bob, Long Beach, CA |
Date | 05/21/2008 |
| I purchased upgraded Tivo Series 3 boxes from you guys, and I've never been happier. I'm in absolute television bliss!
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| Reviewer | Becky, Snohomish, WA |
Date | 05/21/2008 |
| DVRupgrade offers a wonderful product and service which will allow me to keep my DirecTV TiVo unit for years to come. Upgrading through DirecTV would have forced me to use a non-TiVo DVR. I replaced the 7 year old failing hard drive on my SAT T60 with a new larger drive and am once again enjoying my TiVo service.
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| Reviewer | Ted, Rolesville, NC |
Date | 05/21/2008 |
| I ordered PTVnet and Instantcake for my TiVo and everything is working great. Fast shipping and great knowledge base for other upgrades.
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| Reviewer | Barry, Cary, IL |
Date | 05/15/2008 |
| The guys at DVRupgrade got me the hard drive I needed to repair and expand my TiVo. When the TiVo unit itself turned out to be the problem, they had a refurbished unit available and set everything up for me. They were quick and responsive to the issues I had. I now have my TiVo back up and running with more shows recorded that we could possibly find time to watch (and I don't have to use DirecTV's inferior DVR unit). Thanks guys.
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| Reviewer | Dan, Dripping Springs, TX |
Date | 05/12/2008 |
| I have purchased several upgrade kits over the years, and DVRupgrade has always given me top-notch support in a timely manner.
I highly recommend DVRupgrade to anyone!
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| Reviewer | Ira, Salisbury, NC |
Date | 05/10/2008 |
| I bought the replacement hard drive for my parents. Shipping was fast and easy. Installation was very easy and very well explained, for the non-electronics tech. I was extremely happy with the results and will always use this service and highly recommend everyone to also.
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| Reviewer | Fred, Fairview Heights, IL |
Date | 05/08/2008 |
| My wife and I are big TiVo fans, and have three TiVos on a network. One of them is a great Sony 2000 that was our "starter" TiVo. I was really pleased when I discovered the DVRupgrade website and found that I, a non-techie, could upgrade the Sony myself and add it to the network. I ordered the parts, followed the excellent instructions, and had the upgraded TiVo up and running in a very short time.
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| Reviewer | Mike, Rockville, MD |
Date | 05/08/2008 |
| Received the TiVo drive and installed it and it worked! Thanks!
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| Reviewer | Michael, Vernon, BC |
Date | 05/07/2008 |
| Great product and service. Even included the wee torx screwdriver needed to do the job. Install and set up was a snap.
I have a lifetime TiVo subscription and my hard drive was nearly dead. This product saved the day. My TiVo works better than ever. Thanks!!!
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| Reviewer | Herb, Bemidgi, MN |
Date | 05/07/2008 |
| My TiVo was having problems for over a year. I put in the new drive and everything worked perfectly. I only wish I would have bought one sooner. Drive was exactly as described and install only took minutes. Very pleased. Highly recommend.
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| Reviewer | Ron, Atlanta, GA |
Date | 05/07/2008 |
| 1.Easy to order
2.Quick delivery
3.Simple installation
Nothing else needs to be said...
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| Reviewer | Jeffrey, Minneapolis, MN |
Date | 05/07/2008 |
| Installation was as easy as screwing in a light bulb. From start to finish, I went from 20 hours of HD recording to 70 hours in just a matter of minutes! Thanks DVRupgrade!
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| Reviewer | Bill, Atlanta, GA |
Date | 05/07/2008 |
| My hard drive on my DirecTV TiVo gave up the ghost and I needed to replace it. DVRupgrade provided everything I needed, from a reasonable price for the hardware to the easy-to-follow instructions. Before you pickup the phone and commit to your provider, browse this site. You CAN fix your equipment and extend the life. It's worth it!
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| Reviewer | Earl, Jackson, MI |
Date | 04/25/2008 |
| I e-mailed you company for a Getwell Kit and was sent back a troubleshooting e-mail asking me to check a couple of things before proceeding. Well, your advice helped me get it up and running a made my life alot easier. My 1 Terabyte Hardrive for me TiVo Series 3 works like a charm. I'll be back for more as I have a TiVo HD that I am going to upgrade too.
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| Reviewer | Bob, Wantagh, NY |
Date | 04/24/2008 |
| Installation of the hard drive could not have been easier. Installation instructions, including photos, were crystal clear. Tool to open unit and new cable were included. The hard drive restored a dead TIVO back to life. It is now working flawlessly with a 310 hour capacity. I regret not doing this sooner. The next time I need to upgrade a TIVO I will be sure to purchase the hard drive from DVR Upgrade. I'm very pleased with their service.
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| Reviewer | Michael, Broomfield, CO |
Date | 04/24/2008 |
| I love being able to control my TiVo from my computer. Very nice job! Installation was quick and easy, assumming you are good with a screw driver. I wrote a ruby script that parses the TiVo pages and creates an html page showing all the movies I have not looked at yet so I can quickly record the movies I want I was to record without having to trudge through all of the guide data.
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| Reviewer | Tim, Washington, DC |
Date | 04/23/2008 |
| Wow, this couldn't have been an easier process - thanks DVRupgrade! We have now used your products to upgrade and repair two TiVo lifetime subscription boxes. With your easy to install products (each took about 10 mins.)we have saved hundreds of dollars and increased the capacity of our units at the same time.
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| Reviewer | Randy, Tulsa, OK |
Date | 04/23/2008 |
| I have a lifetime contract with TiVo and DVRupgrade has allowed me to continue to reap the benefits of that investment. The installation instructions were clear and easy to follow - my machine required a 'torx' star-shaped screw driver, which was the only deviation from the printed instructions. Installing the new drive took less than 15 minutes. To give an idea of the increased capacity, my recently erased folder now has 72 shows in it. Thanks.
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| Reviewer | Kevin, Hoover, AL |
Date | 04/23/2008 |
| The installation was super simple and fast.
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| Reviewer | Tom, Portland, MI |
Date | 04/23/2008 |
| My second order from these fine folks was for a full hard drive pre-loaded for a DirecTiVo. It went in fine and worked perfectly. I only wish I'd ordered the fan too as it turned out the HDD cooling fan was bad and I had to scrounge one up from a toasted TiVo.
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| Reviewer | Adam, Washington, DC |
Date | 04/16/2008 |
| Great product. Installation was very smooth and works great.
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| Reviewer | Paul, Southfield, MI |
Date | 04/16/2008 |
| I'm in the habit of researching any purchase of hundreds of dollars I'm about to make, to the point of being finicky.
All three of my emails were answered in minutes, even one I sent after midnight. I made my purchase that night and the 1TB hard drive was sent the next day. The drive was well protected in it's box and arrived in a day or two.
The installation into my TiVo was a piece of cake. The instructions were well detailed and they even included the necessary Torx screwdriver. From turning the first screw to installing the last screw took 22 minutes, as I slowly worked through the instructions. Now that I know the basic tasks involved, I'm sure I could do it again in half the time.
The Hitachi hard drive is extremely quiet and I love all the recording time I now have. If you know how to use a screwdriver, you can have one too.
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| Reviewer | LOUANN, Denver, CO |
Date | 04/16/2008 |
| DVRupgrade was rather simple. A little confusion to get reprogrammed. But Lou was very patient in giving me several instructions to complete. After that, not a single program. Will order another one for 2nd Tivo unit later. Thank you for the excellent upgrade availability, and price of this unit.
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| Reviewer | Arnie, Oak Park, IL |
Date | 04/08/2008 |
| My Humax DTR400 would never upgrade the TIVO software and had intermittent issues. I tried all the Kickstart suggestions and nothing. One day it finally got stuck on "Almost There" and a few days later - no screen display at all. It had lifetime service. So now what!!!
Others quoted that TiVo told them too bad, we don't sell these anymore go buy another.
So, bought your InstantCake and baked me a new Humax DTR400 hard drive (a new 80GB that I owned compared to the older 40GB).
And I was up and running in less than 20 minutes!!!! Can't believe how much time I wasted trying to fix this before!!!
A few TIVO "connect to the TiVo service" and a few reboots and I had the newest software loaded (finally) and the Humax was back on my network sharing recordings and fully up to date index.
You guys (gals?) are a lifesaver!!!
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| Reviewer | Christopher, Cary, NC |
Date | 04/05/2008 |
| DVRupgrade had fast and professional service. They stepped me through everything I needed to buy in order to upgrade my HDVR2 units and get them on the network. Their forum support was prompt and helped me out of the one problem I ran into.
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| Reviewer | Mary, Highland Park, IL |
Date | 04/03/2008 |
| My TiVo hard drive was going bad as evidenced by stuttering of the picture and then freezing requiring a reboot of the TiVo. I knew I would lose my Lifetime Service status if I had to buy a new TiVo box. Thank goodness I found DVRupgrade. I ordered a new hard drive at 3pm on Tuesday, requested free shipping (regular delivery) and I had my new hard drive by 10am on Wednesday! I realize I live in the Chicagoland area and DVRupgrade is in Chicago, but that was fantastic! I easily installed my new hard drive and started my Guided Setup. I forgot that you cannot do your initial setup using a network and that stalled me for a bit, but once I remembered that, all went very smoothly. I am now completely updated, including the latest TiVo software (this might not happen immediately - just be patient it will come during one of your connections).
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| Reviewer | Andrew, Whitehall, PA |
Date | 04/03/2008 |
| Great customer service. I ordered the drive and requested 2nd day air shipping. My package did not arrive on the 2nd day like I had requested and paid for. DVRupgrade refunded my money. The drive works great and it was easy to install.
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| Reviewer | Andrew, Waukesha, WI |
Date | 04/02/2008 |
| I recently purchased your 144 HD Hour Replacement Drive Kit (1TB) for my TiVo. It works great, with the exception of one small hiccup that was quickly resolved by your staff.
I was shocked how quickly your support crew emailed me back and fixed my problem. Lou and Scott were especially helpful and responded quickly to my emails.
Thank you very much!
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| Reviewer | Chuck, Phoenix, AZ |
Date | 04/01/2008 |
| Found just what I needed for an older model Hughes TiVo hard drive replacement. The instructions were great and everything worked as advertised. The software was loaded correctly and my wife was happy that she got to keep her TiVo!!
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| Reviewer | Andrzej, Strongsville, OH |
Date | 04/01/2008 |
| Great service. Fast, reliable. The TiVo repair kit had not only the instructions but a pair of screwdrivers to replace the old hard drive. I highly recommend DVRupgrade. Thanks.
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| Reviewer | Michael, Clayton, NC |
Date | 03/22/2008 |
| When my series 2 DirecTV TiVo (DVR40), started to freeze or reboot more than I was willing to accept, I searched for a solution. I found many sources on-line saying it was a failing hard drive. Thank goodness I found DVRupgrade. I already had a spare drive so I purchased InstantCake. It only took a few minutes to configure the new drive and InstantCake walked me though the formating of the drive with no problems. I swapped out the drive in my TiVo and I was back up and running. I doubled my available recording time too. Thanks!
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| Reviewer | Sandy, Atlanta, GA |
Date | 03/21/2008 |
| I should have replaced my hard drive years ago. I thought my TV is going bad but it was the drive. After cleaning the blanket of dust, swapping the drive took about an hour and my reception is perfect! It took about an additional 2 to 3 hrs to reload the programming but that is to be expected. I'm very happy and satisfied that I did it.
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| Reviewer | Alan, Mobile, AL |
Date | 03/19/2008 |
| After much debating on products, I decided to purchase an upgrade kit for my DirecTV TiVo. It took 15 minutes to install and I have not been happier with my TiVo. With more space that I could have ever hoped for, DVRupgrade's hard drive upgrade kit exceeded all my expectations. Thanks!
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| Reviewer | Paul, Covington, KY |
Date | 03/17/2008 |
| My DVRupgrade works great. The instructions included for installation were very clear and the DVR worked perfectly.
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| Reviewer | Daniel, Austin, TX |
Date | 03/17/2008 |
| This was such a great deal! I was able to get a TiVo HD with a huge hard drive for just a few dollars more than the standard edition. I LOVE it! Great service!
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| Reviewer | Brian, Mercer Island, WA |
Date | 03/17/2008 |
| Our TiVo started making a lot more noise than it should have. The recordings also began stuttering and playback and became very blocky at times. I ordered a DVRupgrade and it was a piece of cake to install. Seriously, if you know how to use a manual screwdriver you can upgrade the hard drive in your TiVo.
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| Reviewer | Scott, West Lafayette, IN |
Date | 03/09/2008 |
| My toshiba RS-TX20 would regularly hang and I'd have to unplug it to reboot it. After doing some research I found that most likely it was the hard drive. So, I bought a new 500GB drive, downloaded the software to format the drive, booted the CD per instructions with my new drive attached to an old PC, and the drive was ready in about 10 minutes. I then plugged it back into my TiVo, powered it on, re-ran the setup and voila I have a working TiVo again. Just in time for the 2008 Formula 1 season. I now have 671 hours of recording time!
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| Reviewer | Paul, Mechanicsburg, OH |
Date | 03/08/2008 |
| Your hard drive upgrade worked great. I had the new hard drive installed and my dvr reprogramed in about an hour. I give you a ten. Thank You
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| Reviewer | Peter, Colorado Springs, CO |
Date | 03/05/2008 |
| DVRupgrade's product was delivered fast, as promised, and worked seamlessly.
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| Reviewer | Richard, Alpharetta, GA |
Date | 03/03/2008 |
| Great product! Did exactly what was advertised. Recieved the hard disk and had the network connected within minutes. Thank you!
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| Reviewer | Bob, Durango, CO |
Date | 03/03/2008 |
| I called DirecTV and they told me that I would have to buy a new DVR. I asked if it would have more space and she said no. I told her that I was going to look into a way to repair it myself. She said it would void the warrenty. I ask her if they would fix it under warrenty. She said , No, its expired....DUHHHHHHH I looked on google and found out how to format a drive. While quite complicated, I think I could have done it but this was plug and play. I was watching tv in less than 20 minutes after the drive arrived. Thanks, Bob
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| Reviewer | Klause, Santa Clara, CA |
Date | 03/03/2008 |
| I'm delighted with the 1 TB upgrade to my Series 3 TiVo. The installation went smoothly, and the system works as advertised. Thanks!
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| Reviewer | Wayne, West Helena, AR |
Date | 03/03/2008 |
| My Series 2 quit working a few years ago. I have the lifetime package and was really pissed when I called Tivo, and they wanted a high price for a rebuilt unit, along with my old DVR. I told them that I had purchased the DVR from them with an understanding they would provide support. (Surprise!). Finally, got to checking around and bought the DVR Upgrade Hardrive. Easy to install, and it got me back up and running. I'm very pleased with the now-functioning DVR, and love the extra recording time. GREAT SERVICE GUYS!
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| Reviewer | Cory, Portland, OR |
Date | 02/17/2008 |
| DVRupgrade made it easy to upgrade my TiVo hard disk. They sent the right product, with clear instructions and I've been very happy with them.
Thanks!
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| Reviewer | Jim, Honolulu, HI |
Date | 02/12/2008 |
| It was an easy upgrade for my TiVo Series 3. My hard drive was crashing, so I got a new hard drive, PC adapter, and InstantCake Software. Works great and I'm happy with the purchase. My TiVo S3 has a larger hard drive and now works like new.
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| Reviewer | Tracey, Quemado, NM |
Date | 02/12/2008 |
| DVRupgrade was very quick to ship. I had no problems at all. The new hard drive is working flawlessly.
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| Reviewer | Jacek, Clifton, NJ |
Date | 02/12/2008 |
| The product i just bought recently is better than I would expect. Using regular shipping I have received hard disk in 3 days. Installation was very simple, and it took maybe 20 min (including making cup of coffee). TiVo with new hard drive works smoothly. I'm really glad and happy with this. I have TiVo with free basic membership so it was very important for me to get it working back.
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| Reviewer | Jeff, Wilmette, IL |
Date | 02/09/2008 |
| DVRupgrade is the hands-down leader in TiVo/DVR services - be it hard drive upgrades for more storage space, repairing units, or anything DVR-related. They have been at it longer than anyone, so they really know their stuff, and their turnaround speed is greatly appreciated.
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| Reviewer | Bill, Wilmington, DE |
Date | 02/07/2008 |
| I've done business with these folks for a number of years, have purchased both upgrade kits and complete TiVo systems and have found them to be excellent both in responsiveness and service. On my first purchase from them (years ago), I got a call from Lou to make sure I really wanted more than one of their upgrade kits and didn't have a wrong order. This kind of care for their customers has continued through the years. I unconditionally recommend the company, the people and their products.
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| Reviewer | Andy, San Diego, CA |
Date | 02/06/2008 |
| My Tivo repair kit was great! It came with clear parts and instructions, and was easy to install. Everything went smoothly, and my TiVo is back on-line, working better than ever.
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| Reviewer | Ronald, Nokomis, FL |
Date | 02/05/2008 |
| Thanks for the great service on a replacement for our TiVo hard drive. I was in serious trouble with my wife. It is not a happy household without her TiVo. Within an hour of the hard drive arrival I had her TiVo back up an running. Peace returns to the household. Thanks!
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| Reviewer | Bob, Harvey, LA |
Date | 02/05/2008 |
| My 43 hour TiVo HD arrived fairly quickly and works very well.
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| Reviewer | Sanford, San Jose, CA |
Date | 02/05/2008 |
| I think that your upgrade drives are unsurpassed. The instructions were clear. The installation was a breeze.
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| Reviewer | Howard, Rosamond, CA |
Date | 02/05/2008 |
| I ordered this hard drive kit because my tivo was freezing often and resetting. I could have cloned a drive for the TiVo, but the convenience of ordering one pre-formatted was significant. The kit was delivered promptly and installation was quick and easy. I especially liked that they included the special torx driver that was needed.
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| Reviewer | Norman, Modesto, CA |
Date | 02/05/2008 |
| VERY HAPPY, I have a Hughes DVR40 and I am in the process of setting up a Home Media Network. I purchased the 250gb drive kit with PTVnet. Followed the installation sheet and in no time it was up and running again. I did take note of the Season Pass Manager and after about a week of updating the the schedule I retrieved 95% of previous Season Pass. I followed a DVR link about networking a TiVo which lead me to this company. Shipper was well packaged, no damage, included tools & instructions. Again Very happy.
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| Reviewer | Michael, Niantic, CT |
Date | 02/04/2008 |
| Great work, fast service. Always a pleasure to do business with!!
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| Reviewer | Mike, St. Louis, MO |
Date | 02/04/2008 |
| Great! Great! Great! My story is this, had the HD crash on the wife's DirecTiVo, new seasons starting in three days. Ordered replacement drive with network option (why not) and usb adapter. Drive arrived afternoon next day (standard shipping) installed as instructed and I'm back up and running with time to spare. Just can't be any easier.
Thanks
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| Reviewer | Gary, Powell, OH |
Date | 02/04/2008 |
| My 250GB hard drive upgrade arrived several day earlier than I expected and installed in 15 minutes with no problems whatsoever. My TiVo restarted and has been running perfectly since then with more than 3 times the mass storage it had initially. I was so impressed with the value and results that I then ordered a wireless network adaptor and experianced similar results, i.e. it came, I plugged it in, and went I turned on my PC the TiVo was there on my network.
I can not think of any way the service or performance could have been better!
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| Reviewer | Michael, Rosemead, CA |
Date | 02/04/2008 |
| I had a dual drive TiVo AT&T Series 2 with a failing drive. While I have the knowledge, I didn't have the time to buy a bare drive and install the software myself, so I purchased a 320 GB single drive upgrade kit. Installation was simple, instructions easy to follow. Works perfectly. New drive is very fast and more quiet than the original. My TiVo is better than new. Thanks!
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| Reviewer | Lee, Lehigh Acres, FL |
Date | 02/03/2008 |
| Fast delivery. Drive works perfectly.
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| Reviewer | Rick, Brighton, MI |
Date | 02/01/2008 |
| This was a seamless transaction. Quick response and equipment worked as stated.
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| Reviewer | John, Peoria, IL |
Date | 01/30/2008 |
| Everything worked really well, from online ordering to delivery and installation. Instructions were simple, six screws, disconnect two wires from old hard drive and connect to new hard drive. Took about 15 minutes and was up and running. I'm very pleased with the process and results.
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| Reviewer | John, Livermore, CA |
Date | 01/30/2008 |
| I got an upgrade kit for Christmas, a nice 250Gb drive, to replace my 40Gb "stock" drive that I hoped had died (my TiVo no longer powered up).
I read the instructions, removed my old hard drive by removing a handful of screws, removed the drive, replaced it with the new one -- all in less than 5 minutes.
Now, it took about a half hour for TiVo to connect to the home station and download updates, guides, messages, etc. but the replacement was easy, flawless, and most impressive of all, excellent value!
Thanks, DVRupgrade! I will use you again (but not soon, hopefully)!
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| Reviewer | Steve, Honolulu, HI |
Date | 01/29/2008 |
| Prompt receipt of ordered hard drive and it worked as advertised. No complaints!
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| Reviewer | Verbert, Miami, FL |
Date | 01/28/2008 |
| This order was probably the fastest purchase I made with online purchases. Installation was straightforward and easy since I have updated my TiVo before using the manual method. Customer Service was tops.
Overall Excellent - Excellent - Excellent
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| Reviewer | Eric, Mountain View, CA |
Date | 01/28/2008 |
| Ordering was easy online, the price was right, delivery was fast, and installation and instructions were perfect. Our hard drive was messed up during a power outage, so we double the capacity and we're back up and running in less than a week. Thanks! I highly recommend DVRupgrade.
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| Reviewer | Tom, San Francisco, CA |
Date | 01/28/2008 |
| I upgraded my Series 1 TiVo. It had started acting flaky and I was afraid it was time to give up on my old machine that had a lifetime subscription. But I decided to risk the money on an upgrade.
The installation of the new hard disk was easy, it solved the "flakiness" problem, and now I can record hours and hours and hours of programming. Love it!
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| Reviewer | David, Keene, NH |
Date | 01/28/2008 |
| Excellent product, shipped quickly and well packaged, with clear concise instructions. Getting my TiVo up-and-running again couldn't have been easier!
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| Reviewer | Kevin, Morton Grove, IL |
Date | 01/28/2008 |
| When placing an order, I selected next day shipping to my suburban Chicago office -- not realizing that DVRupgrade is located in Chicago. A couple hours later, I got an e-mail from Scott Jackson saying that he drives by my office every day on his way to/from work, and that he'd be happy to drop my order off on his way home that day. Delivery in about 5 hours, at $0 cost -- hard to beat that kind of service! Thanks Scott!
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| Reviewer | Donny, Albertville, AL |
Date | 01/28/2008 |
| Great product and service, fast delivery.
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| Reviewer | Robert, Phoenix, AZ |
Date | 01/26/2008 |
| I tried one of the 400gig drive upgrade kits and it is woriking great.
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| Reviewer | Robert, Connellsville, PA |
Date | 01/26/2008 |
| I bought a 500GB Series 3 TiVo.
This thing is incredible. It is High-def and THX certified.
I made the purchase on a Tuesday with regular shipping and the system showed up at my door on Friday.
I love this place.
Lou runs a tight ship!
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| Reviewer | Rich, Bonita Springs, FL |
Date | 01/25/2008 |
| I could not be more pleased with the whole process! I received all the information I needed for my purchase almost immediately after I asked the question.
My purchase was shipped next day and received in perfect condition. Installation was a breeze, I was up and running minutes after it was delivered.
Lou, thanks for all your help and superb customer service!!
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| Reviewer | Christopher, Kiln, MS |
Date | 01/23/2008 |
My Humax DVR/DVD writer had a HD crash as diagnosed by the Humax company (which had excellent 24/7 service), however the cost of refurbishment was approximately $250. Upon doing research on the web I found a TiVo-sponsored site that provides a limited set of options similar to DVRupgrade, yet again the cost was on the order of $250.
DVRupgrade ensured no marital conflict, made the kids happy, and allowed me to keep recording my favorite shows. Excellent price, intuitive web site, the equipment arrived early and the instructions were excellent.
In less than 24 hours I had my DVR back up and must say that I'm highly impressed.
I an a Senior Software Engineer and have experience with HW failure/fixes and vendors. DVRupgrade has surpassed all vendors efforts I have experienced thus far. Impressive.
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| Reviewer | John, Staten Island, NY |
Date | 01/23/2008 |
| My Pioneer DVR 810H with Tivo wouldn't let the newest version TiVo update. I found that the most likely reason was my drive was going. I purchased a much larger drive (250g) and greatly increased it's recording capacity. It was very easy to install, about 20 minutes total. TiVo was able to update and my system works perfectly now. Thanks.
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| Reviewer | Ann, Orangevale, CA |
Date | 01/23/2008 |
| I ordered a white TiVo remote control on your web site and was very pleased with the customer service. I received the item in a timely manner and it was a very easy process. I would definitely order again from DVRupgrade in the future.
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| Reviewer | Ted,& |