TiVo Series 1 Turbonet

[PaulHunter68456]

I recently order the DVRUpgrade for TiVo Series 1 (Sony SVR-2000) and included Turbonet. I cannot seem to figure out how to connect the TurboNet to my network. I have connected it to my router and I cannot find it on my network. Since I didn't receive any instructions with it, I need some help in figuring out how to at least connect it to my Network and then, hopefully, use a wireless bridge to connect it to my WiFi rather than direction to the router.

[Lou Jacob]

Paul,

Instructions for accessing your TiVo, once a TurboNet bundle is installed, were emailed to you when the kit shipped. If you did not get it, you may want to check your spam filters.

Here are the contents of the email, for good measure:


Hello and thanks again for ordering a TurboNet/CacheCard bundle from DVRupgrade. Your selection of these products is an indication of your taste and desire to be on the cutting edge of TiVo upgrading!

1) Your unit is configured to exist as a DHCP client on your network.

We expect that you understand your home network well enough to ensure that your router/firewall is configured properly, and that you'll have no problems ensuring the a DHCP-server is somewhere on your network and supplying your TiVo with an IP address upon booting. It is very important that your TIVo be plugged into your network PRIOR to plugging it in - the TiVo will not get an IP address if you do not connect it to a network after it has completed its boot cycle.

2) To configure your unit to use your network connection for its daily call (not your unit's internal modem) you can change your dialing prefix (Phone Dialing Options under Messages and Setup) to ,#401 (read as "comma-pound-four-zero-one"). If you'd prefer to use your modem for the daily call, remove the ,#401 and ensure your phone line is connected to test the new setting and make the final change.

3) You will need to know your TiVo's IP address to use it with TiVoWeb and DVRchive Clients

You can use ANGRY IP SCANNER which is a free program to discover devices on your network. Here is a link to the software, which is free:

http://www.snapfiles.com/get/angryip.html

4) To use TiVoWeb, simply type in the IP address of your TiVo into any standard web-browser. If you want to use a hostname, such as "TIVO" instead, look at the end of the aforementioned tutorial on editing your Windows hosts file appropriately.



Hopefully, that will get you on the right track.

Thanks,

Lou

[mylesw]

How can I change the network settings with a Series 1 Tivo and Instant Cake TW to have a fixed IP address? I need to know exactly where the Tivo unit is going to be on my network in case the IP changes with a DHCP lease expiration, etc.

Thanks
Myles

[MJBMJB]

How can I change the network settings with a Series 1 Tivo and Instant Cake TW to have a fixed IP address? I need to know exactly where the Tivo unit is going to be on my network in case the IP changes with a DHCP lease expiration, etc.

Thanks
Myles
If you want to fix the IP address of anything on your network, usually the easiest way is to log into your router/DHCP server and tell it to reserve specific IP addresses for specific device MAC addresses. Since each networked device gets a unique MAC address at the factory, assigning specific IP addresses to specific MAC addresses effectively results in those devices having fixed IP addresses when they are on your network. This is a lot easier & safer than trying to figure out each device's quirks for having it's IP address fixed by itself.

[Lou Jacob]

How can I change the network settings with a Series 1 Tivo and Instant Cake TW to have a fixed IP address? I need to know exactly where the Tivo unit is going to be on my network in case the IP changes with a DHCP lease expiration, etc.

Thanks
Myles

Here's an old thread from DVRplayground (http://www.dvrplayground.com/forum/thread/10787/CacheCard-2.2-Static-IP-Address/) which gives you the step-by-step...

[BTivO]

I am having similar problems as others. My Sony Series 1 Tivo stopped updating via the daily call several months ago. The modem works- test calls are successful but after about 2-3 minutes in the "downloading" phase of the daily call I get a "call interrupted" failure. I do have version 3.0 of the software which came with my upgraded hard drive purchased just 7 months ago. After that hard drive was installed the Tivo worked fine for a couple of months before the daily call issue started. Forcing the dailiy call does not work (over 100 consecutive forced calls did not lead to a successful download). Last week I purchased a Turbo Net card and installed it with no problem. My router does recognize it and I do have an IP address for the Tivo. I have changed the dialing prefix to ",#401" but in the test call I get a "service unavailable" error. Any suggestions?

[Lou Jacob]

I am having similar problems as others. My Sony Series 1 Tivo stopped updating via the daily call several months ago. The modem works- test calls are successful but after about 2-3 minutes in the "downloading" phase of the daily call I get a "call interrupted" failure. I do have version 3.0 of the software which came with my upgraded hard drive purchased just 7 months ago. After that hard drive was installed the Tivo worked fine for a couple of months before the daily call issue started. Forcing the dailiy call does not work (over 100 consecutive forced calls did not lead to a successful download). Last week I purchased a Turbo Net card and installed it with no problem. My router does recognize it and I do have an IP address for the Tivo. I have changed the dialing prefix to ",#401" but in the test call I get a "service unavailable" error. Any suggestions?

This is a different problem than what was being discussed, previously.

If your TiVo is not properly connected to your network, then it will not be able to connect to the Internet for the daily call. You need to troubleshoot. First, ensure your TurboNet is properly installed; then check ALL cables and connections - including your router. Also, check your router setup.

It could be any (or ALL) of these things....

[BTivO]

Thanks for the reply. The TurboNet is properly installed, and all cables are fine. Considering I am able to view the TiVo on my Network and the router has supplied an IP address for it, I am unsure what the next trouble shooting steps would be. What should I be looking for on my router setup that could be preventing the connection to the internet?

[Lou Jacob]

Thanks for the reply. The TurboNet is properly installed, and all cables are fine. Considering I am able to view the TiVo on my Network and the router has supplied an IP address for it, I am unsure what the next trouble shooting steps would be. What should I be looking for on my router setup that could be preventing the connection to the internet?

Perhaps blocked ports. I'd reset the router to 'factory defaults' to ensure there isn't something configured that could be getting in the way. Also disconnect everything else possible from your network to ensure that something else isn't conflicting or causing problems.

It's really just troubleshooting "101" until you can find the culprit.

[BTivO]

Is it possible that the issue is I did not go through guided set-up again? Other sites indicated that guided setup was not necessary. I did not want to do that for fear of being stuck in it forever when it attempted to make the initial call.

[Lou Jacob]

Is it possible that the issue is I did not go through guided set-up again? Other sites indicated that guided setup was not necessary. I did not want to do that for fear of being stuck in it forever when it attempted to make the initial call.

No; if you are having problems making the call now (due to connectivity issues, hardware problems, etc) then you will likely have the same problem if you attempt to go through the guided setup, as well.

[BTivO]

STill having trouble. I tried reseating the Turbonet card, and now the test call is successful, but when I make the daily call it sticks in "connecting" for about 20 minutes and then gives a "service unavailable" error. If I try the test call again right after that message it works fine. Any ideas why a test call would be successful but the daily call can't connect?

[Lou Jacob]

STill having trouble. I tried reseating the Turbonet card, and now the test call is successful, but when I make the daily call it sticks in "connecting" for about 20 minutes and then gives a "service unavailable" error. If I try the test call again right after that message it works fine. Any ideas why a test call would be successful but the daily call can't connect?

Could be any number of things. It's possible that TiVo's servers aren't responding - I've seen that happen and sometimes the problem just goes away.

What have you done to ensure that the problem is not with your TiVo or your network? Have you run tests on the hard drive? Have you tried different network ports, cables, routers, etc? Have you removed everything else from your network to try and eliminate those variables?

[BTivO]

I apologize if this is sounds ignornant, but how could it possibly be an issue with the hardware, router, cable, etc. if I am able to make a successful test call with the Turbonet card? Wouldn't the test call fail if the problem existed in those areas? For that matter I am able to make a daily call via the phone line and even get to the downloading stage but it always gives a "call interrupted" message after downloading for about 3 to 4 minutes. This is the reason I bought the Turbonet card in the first place. I have not had any guide data for months. Tivo support will not help me. They will not let me transfer my lifetime subscription to a new unit because the lifetime subscription is not under my name (divorce situation). I'm desperate to get this unit to download new guide data.

[panna2000]

How can I change the network settings with a Series 1 Tivo and Instant Cake TW to have a fixed IP address? I need to know exactly where the Tivo unit is going to be on my network in case the IP changes with a DHCP lease expiration, etc.

[unitron]

... They will not let me transfer my lifetime subscription to a new unit because the lifetime subscription is not under my name (divorce situation)...

Your divorce is immaterial to the situation. The lifetime service is tied to the machine itself, it's for the lifetime of the TiVo, not the lifetime of the original purchaser of lifetime service or of the TiVo, or the lifetime of the present owner and/or possessor of the TiVo. Except for a few very early Series 1 TiVos where they weren't careful enough spelling out exactly what lifetime meant.