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View Full Version : WRONG software (InstantCake 6.4a)


SrLANGuy
10-19-2008, 09:33 PM
I purchased "InstantCake 6.4a" because the hard drive in my Hughes SD-DVR40 died. I made sure to purchase the version specifically for my model system.

I loaded the InstantCake image on my replacement 250 GB hard drive and my DirecTiVo booted fine. For good measure, I even performed a "Clear & delete everything".

In the release notes for InstantCake, it talks about checking to see if you have the WRONG version of the software by doing the following:

proceed to your System Information screen and verify that the LAST 3 DIGITS OF THE SOFTWARE VERSION MATCH THE FIRST 3 DIGITS OF YOUR SERVICE NUMBER (this should also match the first three digits of the service number on the back of your unit). If these numbers do not match, then you are running the WRONG software on your unit and you could create problems for TiVo, DirecTV and the upgrade community if your unit connects to TiVo's servers!

Mine do not match! My "Software Version" ends with 151, but my "Service Number" begins with 351.

Is this going to cause a problem? Can I safely connect it to my phone line?

Lou Jacob
10-20-2008, 06:53 AM
I purchased "InstantCake 6.4a" because the hard drive in my Hughes SD-DVR40 died. I made sure to purchase the version specifically for my model system.

I loaded the InstantCake image on my replacement 250 GB hard drive and my DirecTiVo booted fine. For good measure, I even performed a "Clear & delete everything".

In the release notes for InstantCake, it talks about checking to see if you have the WRONG version of the software by doing the following:
proceed to your System Information screen and verify that the LAST 3 DIGITS OF THE SOFTWARE VERSION MATCH THE FIRST 3 DIGITS OF YOUR SERVICE NUMBER (this should also match the first three digits of the service number on the back of your unit). If these numbers do not match, then you are running the WRONG software on your unit and you could create problems for TiVo, DirecTV and the upgrade community if your unit connects to TiVo's servers!Mine do not match! My "Software Version" ends with 151, but my "Service Number" begins with 351.

Is this going to cause a problem? Can I safely connect it to my phone line?

Actually, you have the correct software. We need to update the release notes to indicate that with version 6.4a of the software, what you are seeing for your particular model is to be expected. A similar thing happens with older and newer Philips models (DSR7000 and DSR704), as well.

Lou

SrLANGuy
10-20-2008, 08:25 AM
So, the DirecTiVo I used InstantCake 6.4a on was a receiver that I retired from service about a year ago (when my hard drive failed). My cousin needed a receiver, so I told her I could get this one working again, contact DirecTV to have a new access card sent to her, and then activate it on her account.

Will the incorrect information in the "System Information" screen cause us problems when we contact DirecTV to reactivate this DirecTiVo?

Lou Jacob
10-20-2008, 11:01 AM
So, the DirecTiVo I used InstantCake 6.4a on was a receiver that I retired from service about a year ago (when my hard drive failed). My cousin needed a receiver, so I told her I could get this one working again, contact DirecTV to have a new access card sent to her, and then activate it on her account.

Will the incorrect information in the "System Information" screen cause us problems when we contact DirecTV to reactivate this DirecTiVo?

Yes.

But in the example you gave, the information IS correct. So you will not have a problem.

SrLANGuy
10-20-2008, 01:31 PM
So, looking at this "System Information" screen and the back of this DirecTiVo, do you see any problems with contacting DirecTV to have this receiver re-activated?

8

9

Lou Jacob
10-20-2008, 02:09 PM
No.

You have the correct software and everything appears as it should.

As I said in my first response your original inquiry, its the release notes that need to be updated.

SrLANGuy
10-20-2008, 02:38 PM
Thanks Lou! :)